“You need a printed commercial invoice, no matter what.” I have personally dropped off DHL packages at a wide range of drop off locations (including UPS Stores) and have received mixed responses from various employees who refuse to accept the packages, with reasons ranging from: Warning: Not all DHL Employees and Associates are Aware of This ProgramĮven though this paperless trade program saves a lot of time for the shipper, not all DHL employees and associates are aware of this and may nonetheless refuse to pick up or allow the drop off of packages without a commercial invoice attached to the package. If your package is eligible for paperless customs processing and furthermore the electronic documents were successfully transmitted, the shipping label will include this “C-PLT” text. This is great news for shipping packages via DHL overseas, as you do not need to print and sign any customs paperwork (and is great for the environment!) Confirming Your Package is EligibleĪfter the DHL shipping label is issued, check to see if there is a “C-PLT” designation. The answer is that DHL has begun to modernize their paperwork processing with a new “Paperless Trade” program where the customs information is automatically transmitted electronically. When purchasing DHL shipping labels with Shopify Shipping, however, you may notice that the only document that is produced after the label purchase is complete is the shipping label – no commercial invoice. Commercial invoices are some of the most basic documents required for shipping merchandise overseas.
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